Wondering how we are rated by our previous customers? Here we showcase our reviews and testimonials.
As a family-run business, we have always placed our customers’ experience at the heart of everything we do.
Since our establishment in 2017, our unwavering commitment to customer service has been a cornerstone of our continued success and growth. We take immense pride in the ratings and reviews we’ve garnered on our journey.
Below, you’ll find some of our latest and greatest reviews, our average Trustpilot score, and a selection of customer testimonials, case studies, and other noteworthy awards. Consider it our greatest hits, written by you.
Heatable has garnered over 10,000 customer reviews on Trustpilot as of July 2024.
Our average rating stands proudly at 4.8 out of 5, which is considered ‘Excellent’— that means we are currently outperforming the market leader.
We are honoured to be the very first boiler installation company awarded Which? Trusted Trader status.
Additionally, we are MCS-certified for solar installations and proud members of the Home Insulation & Energy Systems Quality Assured Contractors Scheme (HIES).
Our 5-star reviews are as cherished by us as a sticker is by a first-year student.
Heatable Customer Reviews
Trustpilot Reviews
To date, we have amassed over 10,000 customer reviews on the third-party review platform Trustpilot.
These reviews average an impressive score of 4.8 out of 5, officially recognised as ‘Excellent’.
This rating surpasses the market leader, reinforcing why you should choose Heatable for your boiler needs over your energy supplier.
Additionally, Heatable has accumulated over 1,000 reviews on Reviews.io, also with an average score of 4.8 out of 5.
Please note: As of 2024, Heatable now processes all reviews exclusively through Trustpilot.
What do Heatable customers have to say?
Feel free to read over 10,000 customer reviews for Heatable on Trustpilot. We can’t promise it will keep you awake.
However, we recommend you read a selection - the overwhelming praise gets repetitive after a while (although we can’t get enough).
In the meantime, here are a few video testimonials from some of our happy customers:
Customer Testimonial 1 (boiler installation) - Adrian:
Customer Testimonial 2 (boiler installation) - Darren from Chatham:
Customer Testimonial 3 (boiler installation) - Larry from Pembrokeshire:
Heatable Case Studies & Reviews
Some of our previous solar and battery storage customers have kindly offered to take part in case studies where they were asked a series of questions about their customer journey.
You can read them in full using the following links:
You may also appreciate our product reviews and other case studies that you can watch for free on our YouTube channel.
Heatable is a Which? Trusted Trader
We are the first and only online boiler installation service in the country to pass the rigorous criteria set out by Which?
To prove that we really do take satisfying our customers seriously and care about raising standards in the boiler industry, we wanted to be put to the test by the trusted and prestigious consumer organisation Which?.
With that goal in mind, we invited the consumer experts at Which? into our headquarters to scrutinise our boiler installation service in the hopes of joining their Approved Service scheme.
For a moment, it did feel like going through the basic training in Full Metal Jacket, but it was worth it.
Related reading:
What Does the Which? Trusted Trader Status mean?
This means that the consumer experts at Which? have officially endorsed Heatable as a "Trusted Trader".
The approval process was rigorous and involved the installation and repairs engineers in the network undergoing and passing a thorough assessment process to ensure that they met the requirements of Which?'s approved service scheme.
Heatable is a Tesla Premium Certified Installer
Heatable has officially been recognised as a Tesla Premium Certified Installer.
This prestigious status is held by only around 5% of all certified installers, making it a significant milestone for our company and a testament to our commitment to excellence.
That means that any Tesla Powerwall installed via Heatable will be conducted by MCS-accredited and Tesla Premium Certified Installers.
Get a Quote from Heatable Today
If you’re aiming to get the best deal on a new boiler, solar or battery storage consider getting a quote from us, here’s why:
Gas Safe installation within 24 hours for new boiler installs.
Thousands of satisfied customers with an average score of 4.9 on Trustpilot, surpassing the market leader.
Which? Trusted Trader: Heatable is proudly recognised as a Which? Trusted Trader.
Tesla Certified Premium Installer: Heatable is proudly certified and approved by Tesla to install the Powerwall.
MCS Accredited: Our accreditation by the Microgeneration Certification Scheme (MCS) ensures high-quality standards.
Consumer Protection: As members of the HIES consumer code, we provide 2-year deposit protection on our solar panel installs.
Price match guarantee: We will match any like-for-like cheaper quote.
Flexible payment options, including interest-free finance.
Up to 12-year guarantee on selected boilers.
Fixed price guarantee: No hidden costs.
Save your quote and decide later.
To learn more about boilers, solar, or battery storage, visit our advice sections and check out our YouTube channel.
